Skills of the Future
The World Economic Forum points out that 35% of the essential skills will change in five years. Therefore, one must be prepared for the arrival of the skills of the future.
We are facing new technological advances and learning how this evolution is capable of impacting the job market.
There was a time, without computers, machines, and robots when much of the work was manual and depended only on humans.
Everything has altered now, and the trend is expected to continue as we enter the fourth industrial revolution. A period in which breakthrough technologies, such as artificial intelligence, advanced robotics, and biotechnology, are consolidated.
As a result, there is no question that day-to-day work will evolve. As a result, the abilities of the future will be substantially different from those that are currently required.
What Will Your Future Skills Be?
It is critical to comprehend which abilities will be required in the future work market. The World Economic Forum addressed HR and strategic management specialists from organizations all around the world at that time.
The result is the report The Future of Jobs: Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution. The document explains the 10 skills of the future that every professional needs to develop by 2020, that is, this year.
Let’s then check out what these 10 skills are!
1. Solving Complex Problems
The professional of the future needs to be ready to solve problems of different levels of complexity in their work environment.
It takes mental resilience to face problems you’ve never encountered before. In addition, it is important to have the self-control not to succumb to pressure and excessive nervousness during these moments.
Solving complex problems is not a skill that people are born with. It’s something that needs to be developed little by little, throughout your career.
This professional profile, according to the study by the World Economic Forum, will be the most demanded in the coming years.
2. Critical Thinking
According to the report, it will also be very important to be a critical thinker in the coming years, as these people will be great questioners.
Thus, such professionals will use reasoning and logic to question problems. They will therefore be able to weigh the pros and cons before concluding.
This skill is relevant for companies because most critical people don’t accept everything as absolute truth.
They ask themselves all the time if there are other ways to achieve the proposed goals. That way, you can achieve better results!
While in 2015 skills of the future had negotiation and flexibility at the top of the list, in 2020 both have dropped. That’s because machines are starting to become efficient for decision-making.
By the way, check out this survey conducted by the World Economic Forum’s Global Agenda Council on the Future of Software and Society. She pointed out that people expect artificial intelligence to be on the board of directors of companies by 2026.
On the other hand, even if robots can speed up our goals, they still don’t have our creative capacity. That’s why creativity went from tenth place in 2015 to third place in 2020.
But what does it mean to be creative? It is the ability to connect information and, from that, build unusual ideas, presenting something new.
With constant product launches and new technologies emerging, there is no way to exclude creativity from the skills of the future.
4. People Management
Employees are a company’s most valuable asset, so the ability to manage people should not be overlooked. Even though artificial intelligence is useful in automation, managing teams is something only humans can do.
People management, therefore, remains on the radar of the skills of the future, being important for motivating employees and maximizing productivity.
In addition, it is a tool that is directly connected with emotional intelligence. After all, managing people requires developing empathy, social skills, and also is the ability to recognize and control their emotions.
5. Coordination With Others
Collaboration is essential in any work environment, so this is one of the skills that humans get ahead of machines and robots.
According to the World Economic Forum report, organizations are increasingly looking for professionals with interpersonal skills. This is important to create a more pleasant environment among employees.
By counting on professionals who contribute to collaborative day-to-day, the chances of your employees producing more and better are greater.
The ability to relate to and coordinate with others is a social skill that includes communication, dealing with differences, and, at the same time, empathy.
6. Emotional Intelligence
Emotional intelligence is a skill that has been much discussed in recent years and we cannot deny its importance for the job market.
Popularized by psychologist Daniel Goleman, it has five main pillars. These are emotion recognition, emotion control, self-motivation, empathy, and interpersonal skills.
It is not, therefore, about having technical knowledge about your function, but about dealing with emotions and people, that is, it is a social skill.
Although it is already highly requested by companies and the trend is that, more and more, organizations are looking for professionals with high levels of emotional intelligence.
This is because it is important to have employees capable of dealing with conflicts, adversities and having a healthy relationships with colleagues.
Overall, all of this contributes to a harmonious environment, as well as helps to raise productivity levels.
7. Judgment and Decision Making
We live in an era where data is the knowledge base of most organizations. However, faced with such a high volume of information, it is necessary to find professionals who go beyond reading this data. It is also necessary to be able to make decisions.
Companies are looking for people who can analyze data and seek valuable insights, managing to make complex and difficult decisions. More than ever, professionals must use Big Data for such strategic decisions.
8. Service Orientation
Consumer concerns about privacy, transparency, and quality are growing every day.
At the same time, organizations need to be prepared to respond to the most diverse questions from customers, in addition to positioning themselves properly in the market.
This is because, if the posture is wrong or does not meet consumer expectations, the company is harmed. As a result, you can lose customers and have your reputation tarnished.
Therefore, among the skills of the future is service orientation, that is, knowing how to guide customers correctly. And for that, the professional needs to know their audience, and be able to adapt products and services to meet the consumer’s needs.
As much as it has dropped a few positions since the last report, bargaining power is still a much-needed skill that depends on human beings.
Companies need professionals capable of negotiating, arguing, and persuading, whether with peers, bosses, or customers. This interpersonal skill has always been and continues to be important to the success of a business.
10. Cognitive Flexibility
Cognitive flexibility is related to the ability to expand ways of thinking, that is, to see different possibilities for solving problems and conflicts.
This skill means not getting stuck in your comfort zone. This means opening space to expand your horizons and relate to people who have different views.
And why is this important for the job market? Because when you get out of your box, you become a person more likely to make new associations and see new patterns.